Support desk
Have a question before you request? Want to share accessibility needs or timing constraints? Send your details and we’ll respond with clear next steps.
What you can ask
We help with the practical stuff that makes planning easier.
- Meeting details and arrival timing
- Group size guidance and scheduling questions
- Accessibility support and reasonable considerations
- What’s included vs. not included
Tip for faster replies
Include your preferred date, number of travelers, and any notes you already know (mobility, stroller needs, sensory preferences).
Clear response window
We aim to reply promptly with next steps for your request.
Practical guidance
We explain what you need to know so you can plan with confidence.
Respectful support
Your notes matter—especially when accessibility is involved.