Privacy notice
When you submit a tour request, we use the information you provide to respond, confirm availability, and help coordinate your experience.
What we collect
Typically, you may share details such as your name, email, phone number, preferred date, and traveler count, along with any message notes you choose to include.
- Contact details needed to reply to your request
- Trip planning details to check availability
- Accessibility or preferences notes you voluntarily provide
How we use your information
We use your information to manage your request and communicate with you.
- To confirm availability and share next steps
- To answer questions you send through the request form
- To send email updates and notifications when you opt in
Your choices
You can opt out of email updates at any time by using the unsubscribe link included in messages, or by contacting our support desk.
Data protection and retention
We take reasonable steps to protect the information you share and retain it only as long as needed to fulfill your request and support account communication.
- We limit access to information needed to help with requests
- We review retention practices regularly
Questions about privacy?
If you have questions or want to request help related to your information, contact our support desk.